Order information
Return & Refund Policy
Last updated September 12, 2026
Amazon returns
Purchases made through Amazon are subject to the return window, eligibility rules, refund method, and instructions shown for your Amazon order. Open Your Orders on Amazon and select the LunaXia order to begin an eligible return. Contact us if product support is needed.How to request a return
Open Your Orders on Amazon, select the applicable LunaXia order, and follow the return or replacement options displayed there.
Product support
For product questions before starting a return, contact support@lunaxiaofficial.com.